Wave Ninja

Help with hosting, billing, and getting started

Find practical answers for choosing a service, preparing a migration, understanding billing, and getting account-specific support safely.

Discuss your project

Common help topics

How do I choose a hosting plan?

Start with the software you need to run, then consider storage, traffic, administration, and likely growth.

Can Wave Ninja help with a migration?

Yes. Share the current platform, the sites or services involved, and any timing constraints so the work can be planned.

Where can I ask about an invoice?

Sign in and use the support area so the team can discuss account-specific information safely.

How do I prepare for a new server?

List the applications, access requirements, data, backups, and network dependencies that need to move.

More ways to get help

Browse the published knowledge base for setup guidance, or use the customer support area for a question about your own account.

Need help with your account?

Open support